About Us

Experience:

There is not another property manager in our marketplace that has the breadth, depth, and longevity that I have with residential income property. I have not only managed residential income property for 44 years, but I also previously sold residential income property for 38 years. In addition, I have invested in residential income property for 44 years. Lastly, I also developed and built residential income property for 8 years.

Team Approach:

Our property management team includes 5 full-time administrative employees, all who become intimately involved with each owner and their properties.  Their job titles are as follows:  Accountant, Leasing Agent, Field Representative that does inspections and gets our properties rent ready, Receptionist and a Problem-Solving employee that manages everything from HOA complaints to common/complex repair issues. By specializing in this way my agents not only become experts at their jobs but more importantly they are more efficient, leaving them the time to provide superior COMMUNICATION AND FOLLOW-UP  that are so problematic for other companies in our industry.

Full Service Property Management:

We may be the only true full service property management company in the area. When we say it is “full” service we mean just that. We manage all special circumstances that may come up on your property and then some. Unlike most other property management companies in our area, we do not charge hourly rates for services that are deemed by the industry as “special services.” We do not deem anything as a special service. That includes the supervision of improvements to a newly vacated or newly purchased property to get it rent ready even if you are a brand-new client to our company.

Tenant Screening:

We do everything that is legally possible when screening a potential tenant. This includes doing an interior inspection of your property 90-120 days after the tenants move in. This is done to double check our screening process and to confirm that the tenant is living in the clean, responsible manner we felt they would when they were approved. The greatest concentration of effort of all of our services goes into the screening process because we recognize that it is the most critical of all the services that we provide.  

Cost Savings:
We have worked very hard over the years to find the best vendors possible at the most reasonable cost to our clients. We currently have long-term relationships with highly professional vendors in the areas we serve who are not only good at what they do but more importantly are accountable for their work. An example is our relationship with our handyman who is the best deal in town. He is a highly skilled, independent contractor with more than 30 years of experience who only works for our property management company and can respond to an emergency within 20 minutes. He also works after 5:00 P.M. on weekdays and all day on weekends and Holidays, if needed, to handle our after-hours emergency calls.

Flexibility: 

Because of our team approach, we are able to adjust our management style to the specific needs and wants of every individual owner. This can range from owners using their own preferred vendors, to adding preferred rental agreement clauses to our rental agreement and much more. We go over an extensive three-page questionnaire with each owner on every property so that it is managed in a style that fits the individual owner’s wishes.

Accessibility:

Have you ever had a problem getting to speak with the decision maker? I am available at all times so that you do not have to go through a chain of command to get to the decision- maker. Every owner has my cell phone number, and I take calls 7 days a week, 365 days a year. If you have a problem, then I have a problem, and I want it dealt with as soon as possible.

Simplicity:

Please take a look at my management agreement before you sign another one. You will find it to be the shortest, most owner-friendly management agreement in the marketplace. There is even a release clause in it that allows you to terminate our services with 30 days' notice at no cost to you. We agree on a monthly management fee, my company takes care of everything other than those items you wish to be personally involved in, and you get your money directly deposited into your account, on time, every month. Simple, easy, and stress-free.

Specialization:

We do residential property management and only residential property management. By being focused on only one of the varied areas of property management, we feel it has allowed us to become extremely efficient and competent. This results in our being able to provide the absolute best service to our clients.

Philosophy:

As I stated above, I have invested in residential real estate in the Reno/Sparks areas for years. Therefore, I understand on a very personal level how important these assets are to each owner. I know what it is like to write a check out of my own checking/savings account because of a vacancy or a repair. I also realize that good property management is the key to a successful investment. We at Shoenberger & Shoenberger, Inc. greatly value and respect the trust an owner extends to us when they ask us to manage their property. Your property will be cared for just as if it were one of my own properties. 

George A. Shoenberger